**How do I find out what rate scheme a client is under?** \\ \\ **Relates to:** \\ temp desk -> vacancy \\ \\ General staff can’t see what rate scheme a client is under. It depends on how IQX has been configured. Contact your system administrator for assistance who will: \\ \\ * Open the vacancy via the **temp desk** * **Click** on the clients name at the top of the vacancy * **Click** on the three **‘…’** that appear to the right hand side of the clients name. This will open the actual clients information screen * Click on the **Temp Details** tab * In the **Temp Charge Code(s)** displays the code (rate scheme) that the client comes under * To look up the actual rates, **click** on the code, and then the three **‘…’** * If you need to change this refer to your system administrator \\ \\ See also \\ [[http://www.iqxusers.co.uk/iqxhelp/doku.php?id=ug2-14|Temp details]]. \\ \\ Back to [[http://www.iqxusers.co.uk/iqxhelp/doku.php?id=2_FAQ_Section|FAQ Section list]] \\ Back to [[FAQ2-00]]